A PTSD client regarding psycho-education: Nobody before Mark had even explained the basics of PTSD and its treatment. I realised he understood what I was going through - and this was a first for me: even my family didn't get it. Mark took a lot of time finding what was right for me, I felt like I was in the driving seat while he showed me my options. I felt optimistic about the future for the first time in years and with his help I have made real progress.

From a local domestic abuse charity: "We are sorry to see you go.  You are welcome back anytime".

From a client with alcohol and drug issues: I know this sounds silly now but I was worried counsellors might have mind-reading abilities and would see my secrets before I was ready to talk about them.  Mark made me feel at ease straight away and there was definitely no mind-reading!  Mark helped me in other areas of my life as well.  I am in further education and found studying really hard.  Mark showed me effective learning techniques that have really helped.  As he put it: "We can all learn how to learn".  Cheers Mark.

A bereaved client: It was reassuring to share problems.  Mark is a wonderful listener.  He has done all he can to help me, and more.